What's the mission?

Tekcetera provides professional services that analyze, design and deliver innovative technology strategies encompassing a business’s hardware, software and technical support needs.

Our client objectives are to improve reliability, increase productivity and broaden market penetration. We are passionate about providing high value solutions that are cost effective.

Our goal, simply stated, is to “make technology click for your business”™

The Desktop / Systems Administrator will install, maintain and monitor multiple workstations, and applications. Responsibilities include supporting operating systems ranging from Windows 2000, XP, to Vista. Role includes support of end users local/remote, resolve software problems, perform system backups and recovery, maintain data files and monitor system configuration to ensure data integrity. The individual must have strong communication skills and excellent organization and planning skills to perform multiple tasks in a dynamic work environment which offers the opportunity to work with wide range of technologies.

The responsibilities are:

1. Install, maintain, and monitor workstations and applications.
2. Manage backup and recovery of servers.
3. Maintain documentation of existing and future systems.
4. Tune operating system, network, hardware and other system components for optimal performance.
5. Administer network users, email accounts, and other applications requiring login.
6. Evaluate and install patches, as appropriate.
7. Perform general troubleshooting of the operating system, hardware and applications.
8. Strong customer service skills and the ability to work well under pressure.
9. Excellent working knowledge of Microsoft Operating Systems.
10. Provide first level support of operating system and third party software.

Qualifications

* Knowledge and experience with Microsoft Workstation operating systems.

* Ability to work with direction in a team-oriented environment.

Please forward your resume and salary history / requirements to: employment@tekcetera.com

• Location: Fountain Valley, CA
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.
• Resumes without salary history / requirements will NOT be considered.
  

Tekcetera provides information technology (IT) products, services and solutions to local and global organizations, educational institutions and government agencies-from hardware selection to software procurement and licensing.

We are seeking a Senior Account Manager.

Senior Account Manager – Senior Account Managers candidates will need a minimum of three years experience in prospecting at least one of the following - voice communications (VoIP), Internet, Data connectivity, and related ASP / VAR services and products. You will also need to demonstrate expertise in selling high technology business solutions to end users in order to help solve real time business solutions.

You will be responsible for developing new accounts, expanding current accounts and may be assigned a group of AE’s to penetrate specific geographic area as well. This person must demonstrate knowledge of technology product lines. Additionally this person will be responsible for establishing and maintaining contacts and rapport with customers and prospects. This person acts as a subject matter expert with seasoned in-depth knowledge of functional/process areas and is therefore typically viewed as a mentor or coach as well.

Position requires 3-5 years technology related sales experience and strong background in cold calling/prospecting. Leadership and teaming skills are a must.

Bachelor’s degree preferred; advanced degree and industry certifications are a plus, but not required.

In this role, you will be tasked with prospecting leads and closing sales for new customers that are searching for voice and data services. You will also establish and maintain effective relationships with your clients and manage the renewal process, pricing and other contractual issues; identify new opportunities and sell new products and services to existing customers as well as maintain customer satisfaction and identify ways to improve gross profit of accounts.

This opportunity is salary, plus commission, with benefits available. Position carries perks such as company gas card, laptop computer, cell phone, etc.

EOE

Please forward your resume, salary history, salary requirements, and a brief introduction letter to:

employment@tekcetera.com

Reference ID# FVCASAM

No phone calls please!

Inside Sales Representative Needed for a Southern California Technology Solutions Company.

We are looking for an experienced inside/outside sales representative to acquire new business for their office.

Tekcetera offers excellent compensation: Base + Generous Commission plan.

Responsibilities include but not limited to: (85% inside sales/15% outside sales)

Inside sale representative – Candidates will need a minimum of three years experience in prospecting technology solutions and demonstrate expertise in selling high technology business solutions to end users in order to help solve real time business solutions.

Pro-Active Sales

(1) To acquire new business by identifying new markets by using the appropriate medium.

(2) Responsible for prospecting, qualifying, and cold calling on new accounts; generating appointments; presenting, negotiating and closing sales. Activity targets - make a minimum of 50 calls per day - make 5 new appointments per week

(3) Update all information into customer database (One primary job role). Pass on any relevant leads to other offices and advise Marketing of any competitor activity, which may be relevant.

(4) Ensuring excellent coverage and penetration of the market

(5) Identify sales opportunities for the President / CTO and make appointments as appropriate.

(6) Knocking on doors when available to uncover what companies are within specific buildings.

(7) Ensure awareness of competitor activity and offers - so in a position to be proactive

(8) To continually develop knowledge of Clients products / services and Customer offers to maximize sales opportunities

Incoming Calls
(1) To answer all calls within the Agreed Service Level and handle in a professional manner, providing best possible levels of customer service.

(2) Convert incoming inquiries to orders and/or appointments; following up new leads and inputting customer details onto appropriate systems.

General Sales Administration
1) Process written quotations / proposals to customers
2) Maintain awareness of effectiveness of all advertising/promotions
3) Maintain an accurate customer database at all times
4) Analyze sales information and provide reports as required

Complaint Handling

All customer complaints to be logged into contact database accurately and in a timely fashion.

About Tekcetera

Tekcetera provides information technology (IT) products, services and solutions to local and global organizations, educational institutions and government agencies-from hardware selection to software procurement and licensing.

Tekcetera will be your trusted technology partner whether it be a quick intuitive recommendation or turnkey infrastructure design, implementation and world-class support.

Tekcetera is a reseller for all leading hardware manufacturers. We have built dependable relationships with major distributors nationwide. This enables our customers to receive competitive pricing and up-to-date information on all emerging products and technologies. Our professional sales team will always keep your best interest in mind, regardless of the size and the nature of your projects.

We have an international, multilingual staff that can cater to all your technology needs – infrastructure, web & application development, enterprise wide integration, call center design.

We also have staff that provides end to end consulting for small to medium size companies. We also count a few Fortune 500 companies as our customers.

This opportunity is salary plus commission, with benefits available.

Telecommute opportunities are available for Orange County, CA residents.

Please forward your resume, salary history, salary requirements, and a brief introduction letter to:

employment@tekcetera.com, Reference ID# WHCASE

No phone calls please! No recruiters please!

E&OE

What's the mission?

Tekcetera provides professional services that analyze, design and deliver innovative technology strategies encompassing a business’s hardware, software and technical support needs.

Our client objectives are to improve reliability, increase productivity and broaden market penetration. We are passionate about providing high value solutions that are cost effective.

Our goal, simply stated, is to “make technology click for your business”™

The Desktop / Systems Administrator will install, maintain and monitor multiple workstations, and applications. Responsibilities include supporting operating systems ranging from Windows 2000, XP, to Vista. Role includes support of end users local/remote, resolve software problems, perform system backups and recovery, maintain data files and monitor system configuration to ensure data integrity. The individual must have strong communication skills and excellent organization and planning skills to perform multiple tasks in a dynamic work environment which offers the opportunity to work with wide range of technologies.

The responsibilities are:

1. Install, maintain, and monitor workstations and applications.
2. Manage backup and recovery of servers.
3. Maintain documentation of existing and future systems.
4. Tune operating system, network, hardware and other system components for optimal performance.
5. Administer network users, email accounts, and other applications requiring login.
6. Evaluate and install patches, as appropriate.
7. Perform general troubleshooting of the operating system, hardware and applications.
8. Strong customer service skills and the ability to work well under pressure.
9. Excellent working knowledge of Microsoft Operating Systems.
10. Provide first level support of operating system and third party software.

Qualifications

* Knowledge and experience with Microsoft Workstation operating systems.

* Ability to work with direction in a team-oriented environment.

Please forward your resume and salary history / requirements to: employment@tekcetera.com

• Location: Glastonbury, CT
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.
• Resumes without salary history / requirements will NOT be considered.