Solutions
The Tekcetera team is committed to do what it takes to provide comprehensive, cost-effective hardware, software and support technology services that deliver peace of mind. Click the icons below to learn more
What are Managed Services?
Managed Services include monitoring, maintaining, and supporting a client’s information technology infrastructure and users. We provide services from simple desktop services to complex enterprise implementations and rollouts, from as-needed to contract-based on-site IT support. Managed service agreements are unique to each client.
Benefits of Managed Services with Tekcetera:
Of the thousands of tickets we work every month, we have a rolling 100% customer satisfaction rating. IT support services are provided by a team of highly skilled and certified Systems Engineers. Our service rates are among the most competitive in the industry.
Testimonials
Our team’s focus is always unwavering dedication to excellent customer support.
We specifically found the level of customer service provided by the Tekcetera team to be above and beyond any technology partner we had ever worked with in the past. Because of Tekcetera’s dedication, we were able to deliver on our own clients’ needs, focus on growing our business, and have the peace of mind, security and confidence that our technology would work, every time.”
I speak for the entire organization when I emphatically thank the entire Tekcetera team for their diligence and patience in finally getting all of us on the same page with hardware, software and most importantly, the security of our systems and data!!!”
Since partnering with Tekcetera five years ago, its expertise regarding managed services, cloud services, telephony, and design and marketing has given me the opportunity to provide my clients with the most up-to-date and effective technology solutions to ensure their businesses run efficiently. My favorite thing about Tekcetera is its people and the way they work directly with me to determine what services are most appropriate and most cost-effective for each one of my clients’ individual needs.”
Why Tekcetera is Unique
We will ask questions, listen and understand your business and make recommendations based on your needs, no one size fits all. We translate tech jargon into English! We collaborate with our clients, yes we are a vendor, but your success is our success, we have a vested interest. We work as a team, it’s a part of our entire staff, a mantra we live by.
We do what it takes, period.
